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Problem

I don't recall receiving details of my Moodle account. How do I get an account?

Solution

Moodle accounts are created for parents automatically as soon as we have entered your email address on our system. You will receive an email notification when the account is ready. Accounts are generally created overnight, so your account should be ready the day after you have provided your email address.

If you do not yet have an account for Moodle, it is most likely because we have not yet received your email address, or the one you provided previously is no longer active. It could also be because your partner has been issues the account because we only have a single email address recorded for you. 

Contact reception at your campus and provide your current email address. Or, if your Community Portal account is working, log in there and check your email address.

When your account is created, an email will be sent to you to confirm this. This email contains instructions on logging into Moodle and your temporary password. You will be prompted to change this to a password of your own choosing when you first login.

Some parents/guardians choose to share a Moodle account. However, it's is possible for both parents/guardians to have individual accounts. All we need is a unique email address for each.